How To Order

1. Spend some time browsing the pages at Sew Fancy while noting the item number and item description of each item that you would like to purchase.  Be sure to note quantity, colour, size and any other important information.  There is a comment section at the bottom if you need to clarify anything.  If you are ordering several of the same type of item but different colors or pattern numbers, you may list them in the comment section after listing one in the order section.

2. Complete the secure order form.  Be sure to read the directions at the top of the page.

3. Once your order has been received and stock has been checked, you will receive an email confirming stock on hand and asking any necessary questions.  Please be sure to check your email so that your order will not be delayed in shipment.

4. If you are paying by Paypal, an email will be sent to you from Paypal requesting payment once your order is prepared, so please check your email. 

5. There is an order minimum of $10.00 before shipping and an appropriate taxes.

6. If you are paying by money order, an email will be sent to you showing the total amount including shipping charges and taxes if applicable.  Your order will be shipped once the money order is received.  Money orders should be sent to the address below.

Contact Information: 

For mail orders and money orders ONLY:
      

Sew Fancy Inc,
11 Tamarack Place
Guelph, ON
Canada N1E 3Y5

Please note that Sew Fancy Inc. cannot process Debit cards only Credit cards for online orders but can process Debit cards in person.

Pricing: Prices are subject to change.  If there is a price difference from the price indicated on the website, you will be notified before shipping.  This usually only happens when the supplier changes the price and a new shipment has arrived.

Special order items must be pre-paid before they will be ordered.

• We hope that you are pleased with items purchased from our store but if there is a problem, the following applies:

• Items may be returned within 30 days from shipping date for store credit or exchange as long as the item(s) are unused and unopened with the following exceptions:

• No return or exchange on smocking pleaters and pleater needles.  Pleaters are checked before they leave.  They are final sale.

• No return or exchange on patterns, smocking plates, or books to protect copyrights of designers and authors.

• No return or exchange on fabric, lace or any cut yardage.

• If a DVD is defective, it may be returned for exchange for the same DVD within 30 days of the invoice date.  Otherwise final sale.

• Please contact us at sales@sewfancy.com before returning any merchandise.

• If you wish to exchange merchandise, you must include shipping charges for the new merchandise.

• Exchange or store credit will be given on other merchandise for 30 days after the invoice date less a 15% re-stocking fee as long as the merchandise is in 'new' condition. Packages must be unopened and unused.

• No refunds after 30 days from the date of the invoice.

• If the item is defective or if there is an error in your shipment, please contact me within 10 days of your invoice date, appropriate action will be taken.  We want you to be happy with your order.